Clin2
NCT07666295Likely a fitNot yet recruiting

How people experience a virtual assistant

User Experience With Virtual Assistants in Service Settings

This study tests how people interact with a computer-based virtual assistant in a service setting, like a customer service chat. It measures your reactions through questionnaires and body sensors to see what makes the experience better or worse.

Summary written for real people, not researchers, by Clin2.

Phase
N/A
Enrollment
400 people
Ages
18 years and older
Study type
Interventional

Who can take part

  • You are at least 18 years old.
  • You can read and understand Spanish well enough to follow instructions and answer questions.
  • You are able to interact with a computer program using a mouse, keyboard, and screen.
  • You can sit through a session that may include answering surveys, tracking your eye movements, and wearing sensors to record your heart rate, brain activity, and facial expressions.
  • You have not already taken part in this exact study before.

View the official record on ClinicalTrials.gov

Quick eligibility check

Answer a few plain-language questions, based on this study's own requirements, to get a preliminary sense of fit.

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