Helping veterans choose their care appointments
This study helps Veterans decide which type of appointment (in-person, phone, or video) works best for them. You'll get text messages to support your choices and see if these messages help you get the care you need.
Summary written for real people, not researchers, by Clin2.
Who can take part
- You have a VA appointment (in-person, by phone, or video) coming up in the next 2 to 3 months.
- You have had at least 3 primary care visits in the past year (in-person, phone, or video).
- You are willing and able to receive text messages from the VA.
- You do not have a diagnosis of dementia, mild cognitive impairment, or a psychotic disorder.
Quick eligibility check
Answer a few plain-language questions, based on this study's own requirements, to get a preliminary sense of fit.
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