Understanding High Use of Emergency Care Services
Part of Mental health clinical trials.
This research study aims to understand why some people use emergency and urgent care services very frequently, and what might help reduce those visits. Researchers want to hear directly from patients, their caregivers, and healthcare workers about their experiences.
Summary written for real people, not researchers, by Clin2.
Who can take part
- You are 18 years or older
- You have had 5 or more unplanned visits to urgent or emergency care in the past 12 months, OR you care for someone who has, OR you work in emergency/urgent care at a participating hospital or health organization
- You are able and willing to give informed consent (understand the study and agree to participate)
- You are willing to be audio-recorded during an interview
- You are not currently in an acute mental health crisis requiring immediate help
- You do not have a known history of violence or aggression toward healthcare workers
Quick eligibility check
Answer a few plain-language questions, based on this study's own requirements, to get a preliminary sense of fit.
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